TERMS AND CONDITIONS
1. THE WEBSITE WWW.PERIODSTYLELIGHTING.CO.UK IS OWNED AND OPERATED BY PERIOD STYLE LIGHTING LTD.
PERIOD STYLE LIGHTING LTD IS HEREIN REFERRED TO AS ‘THE COMPANY’ IN THESE TERMS AND CONDITIONS
2. REGISTERED OFFICE ADDRESS: 12 WEST ST, WARE, HERTS.
3. DIRECTOR : MR G. DAY
4 . COMPANY NUMBER: 5282241
5. VAT NUMBER :902 8647 20
6.ALL PRICES SHOWN INCLUDE V.A.T AT THE CURRENT BRITISH GOVERNMENT RATE OF 15% ANY GOVERNMENTAL VARIATION WILL AFFECT WEBSITE PRICES, AND YOU WILL BE NOTIFIED ACCORDINGLY, IF THIS AFFECTS YOUR ORDER.
7. V.A.T ON ANTIQUE LIGHTING:
YOU CANNOT RECLAIM ANY V.A.T ON ANY ITEM SOLD UNDER OUR ANTIQUE LIGHTING SECTIONS. THESE ITEMS ARE SOLD UNDER THE BRITISH GOVERNMENT GLOBAL ACCOUNTING SYSTEM .
8. ORDERING FROM THIS WEBSITE:
8.1 WHEN ORDERING FROM OUR ONLINE CHECKOUT PROCESS YOU WILL BE GIVEN THE OPPORTUNITY TO CHECK YOUR ORDER BEFORE CONFIRMING AND PLACING IT. YOU WILL BE ABLE TO RECTIFY ANY ERRORS MADE AND UPON RECEIPT WE WILL CONFIRM YOUR ORDER BY EMAIL. OUR ACCEPTANCE OF YOUR ORDER WILL ONLY TAKE PLACE WHEN WE DESPATCH THE ORDER TO YOU, THE PURCHASER. IF YOU DO NOT RECEIVE AN EMAIL WITHIN 48 HOURS OF PLACING YOUR ORDER YOU MUST CONTACT US BY TELEPHONE ON 01992 554943 10-5PM TUES -WED-THURS-FRI-SAT.
8.2 WE MAY REFUSE ANY ORDER FROM YOU WHERE THE FOLLOWING APPLY:
i) THE SPECIFIED GOODS ARE NOT AVAILABLE TO US. ii) WE CANNOT OBTAIN PAYMENT FROM YOU.
iii) WE HAVE MADE AN ERROR IN THE PRICING OR IMAGE DESCRIPTION OF THE PRODUCT,
iv) YOU DO NOT MEET ANY CRITERIA IN OUR TERMS AND CONDITIONS.
8.3 WE MAY ALTER ANY PRICE SHOWN ON THIS WEBSITE WITHOUT PRIOR NOTICE.
8.4 A BINDING CONTRACT SHALL ONLY EXIST BETWEEN US, WHEN WE HAVE ACCEPTED YOUR OFFER TO BUY. WE MAY DECLINE YOUR OFFER TO BUY FOR VARIOUS REASONS (see 8.2 above).
9 DELIVERY
9a Delivery cost to you are currently set at £10.00 per order.
DELIVERY TIMES QUOTED ARE TAKEN FROM THE NEXT WORKING DAY AFTER YOU PLACE YOUR ORDER WITH US,IE 14 DAYS DELIVERY, REFER TO 14 WORKING DAYS AND DOES NOT INCLUDE WEEKEND DAYS ,SATURDAY AND SUNDAY.
9. WHILST EVERY EFFORT IS MADE TO ENSURE THAT ALL ITEMS SHOWN ON THIS WEBSITE ARE AVAILABLE TO ORDER, PERIOD STYLE LIGHTING LTD OFFER NO GUARANTEE OF AVAILABILITY OF ANY PRODUCT AND ELECTRONIC PUBLICATION VIA THIS WEBSITE DOES NOT CONSTITUTE AN OFFER FOR SALE.
9.1 IN THE EVENT THAT WE ARE UNABLE TO SUPPLY THE PRODUCT TO YOURSELF, WE WILL REFUND YOUR PAYMENT WITHIN 48 HOURS OF NOTIFICATION THAT THE PRODUCT IS UNAVAILABLE.
9.2 THE DELIVERY TIMES SHOWN ARE AN ESTIMATE ONLY,. IF A DELIVERY TIME IS STATED AS ONE /TWO/THREE/FOUR/FIVE/SIX/ WEEKS A WEEK IS A WORKING WEEK OF 5 DAYS AND AT NO TIME SHALL THEY BE ‘OF THE ESSENCE’ OF ANY CONTRACT BETWEEN US.IF THE DELIVERY TIME STATED IS IN DAYS IE, 14 DAYS THIS IS 14 WORKING DAYS.WORKING DAYS ARE MONDAY TO FRIDAYS. IF DELIVERY TIME IS SUBSEQUENTLY MADE ‘OF THE ESSENCE’ BY THE PURCHASER, THEN THE COMPANY’S LIABILITY SHALL BE LIMITED TO THE VALUE OF THE GOODS AND THE COMPANY SHALL NOT BE LIABLE TO THE PURCHASER IN RESPECT OF ANY INDIRECT OR CONSEQUENTIAL LOSS THAT MAY ARISE. DELIVERIES ARE NORMALLY MADE BETWEEN THE HOURS OF MONDAY TO FRIDAY 8AM ~5PM. IF YOU REQUIRE A SPECIFIC TIME THIS CAN BE ARRANGED AT EXTRA COST. THE COMPANY WILL NOT BE LIABLE IF THE APPOINTED COURIER COMPANY FAILS TO DELIVER AT THE PRE ARRANGED TIME, SINCE THIS IS BEYOND OUR CONTROL.
9.3 DELIVERIES WILL ONLY BE MADE TO THE ADDRESS OF THE CARD HOLDER, FOR ALL CREDIT/DEBIT CARD PAYMENTS TAKEN BY THE COMPANY VIA THE TELEPHONE OR ON-LINE BY ENCRYPTED MEANS.
9.4 ALL GOODS MUST BE CHECKED AND SIGNED FOR BY THE PERSON WHO HAS PLACED THE ORDER WITH THE COMPANY. THE GOODS MUST BE CHECKED AT THE TIME OF DELIVERY. IN THE EVENT OF THE GOODS ARRIVING DAMAGED, YOU MUST SIGN FOR THEM AS *DAMAGED* AND ALL DAMAGES MUST BE NOTIFIED TO THE COMPANY BY TELEPHONE OR EMAIL WITHIN 48 HOURS. FAILING WHICH NO LIABILITY WILL BE ACCEPTED BY THE COMPANY. CLAIMS FOR SHORTAGE MUST ALSO BE MADE TO THE COMPANY BY EMAIL OR TELEPHONE WITHIN 48 HOURS, FAILING WHICH NO LIABILITY WILL BE ACCEPTED BY THE COMPANY.
ALL PACKAGING AND CONTENTS MUST BE RETAINED FOR INSPECTION BY THE COMPANY IN THE EVENT THAT A PRODUCT ARRIVES DAMAGED. THE COMPANY WILL REPLACE FREE OF CHARGE ANY GOODS RECEIVED BY YOU IN A DAMAGED CONDITION. TITLE AND RISK IN THE GOODS SHALL PASS TO THE BUYER UPON DELIVERY OF THE GOODS.
9.5 IN THE EVENT THE COURIER ARRIVES AND YOU ARE NOT AVAILABLE TO TAKE DELIVERY THE COURIER WILL LEAVE A CONTACT NUMBER TO REARRANGE YOUR DELIVERY. IT IS YOUR RESPONSIBILITY TO CONTACT THE COURIER COMPANY TO REARRANGE THE TIME OF THE DELIVERY. IF YOU FAIL TO TAKE DELIVERY AT THE SECOND ATTEMPT, YOU WILL BE LIABLE TO PAY A CHARGE BEFORE DELIVERY WILL BE ATTEMPTED AGAIN. YOU ARE LIABLE FOR THIS CHARGE, NOT THE COMPANY, AND IT WILL BE COLLECTED DIRECTLY BY THE COURIER.
9.6 THE COMPANY ACCEPT NO LIABILITY FOR YOUR GOODS ARRIVING DAMAGED, LATE OR BEING LOST IN TRANSIT. UNDER NO CIRCUMSTANCES SHOULD YOU BOOK YOUR ELECTRICAL CONTRACTOR TO INSTALL ANY PRODUCT PURCHASED FROM THE COMPANY UNTIL THE GOODS HAVE BEEN DELIVERED TO YOU AND CHECKED BY YOURSELVES.
9.7 FREE ASSEMBLY / FIXING AND DELIVERY.
WE WILL DELIVER YOUR CHANDELIER FIX / ASSEMBLE YOUR CHANDELIER AT YOUR CHOSEN PREMISES, THROUGHOUT ENGLAND AND WALES (WHERE THIS SERVICE IS OFFERED AGAINST ONE OF OUR PRODUCTS} ASSEMBLEY MEANS FITTING THE CHANDELIER TOGETHER WITH ALL CRYSTALS / LIGHT BULBS AND HANGING ON TO THE CEILING HOOK / BRACKET WHICH MUST BE SUPPLIED AND FITTED BY YOUR CONTRCTOR.THIS FIXING MUST BE OF THE CORRECT TYPE AND STRENGTH TO HANG THE CHANDELIER ( PLEASE CALL US FOR ANY ASSISTANCE IN THIS MATTER) YOUR CONTRACTOR IS TO MAKE THE ELECTRICAL CONECTION FROM THE CHANDELIER TO YOUR ELECTRICAL SUPPLY.WE WILL WORK TO A CEILING HEIGHT OF 12 FEET FROM OUR OWN STEPS.OVER THIS HEIGHT WE WOULD REQUIRE A TOWER TO WORK FROM. THE TOWER IS TO BE SUPPLIED AND FITTED BY YOURSELF UNLESS WE AGREE TO SUPPLY THE TOWER BY PRIOR ARRANGEMENT.THE TOWER MUST BE IN PLACE PRIOR TO US ARRIVING ON SITE .WE WILL SUPPLY AND LAY DOWN DUST SHEETS AND COVERINGS TO ALL AREAS WE WILL WORK IN , INCLUDING YOUR ENTRANCE . WE WILL ARANGE A TIME AND DATE FOR DELIVERY AND ASSEMBLEY WITH YOU .WE CANNOT BE HELD RESPONCIBLE FOR BREAKING THAT TIME AND DATE IF WE FAIL TO ATTENED YOUR SITE THROUGH MECHANICAL BREAKDOWNS OR ILLNESS.IF THIS SITUATION WERE TO OCCUR WE WILL CONTACT YOU A.S.A.P AND REARANGE THE APPOINTMENT.IF WE CANNOT FIT THE CHANDELIER DUE TO YOUSELVES FAILING TO HAVE THE CORRECT FIXINGS IN PLACE OR ANY OTHER HOLD UPS ,IE NO ACCESS, WE WILL EITHER LEAVE THE CHANDELIER ON THE PREMISES FOR YOU TO ARANGE YOUR OWN ASSEMBLY AND HANGING OR QUOTE YOU FOR REDELIVERING AND ASSEMBLEY AT A FUTURE DATE. A SECOND VISIT WILL INCUR YOU COSTS THAT WILL BE BASED ON OUR HOURLY RATE £30.00 IF THE CHANDELIER REQUIRES US TO BRING ANOTHER PERSON TO ASSIST IN THE HANGING OF THE CHANDELIER ,THEIR COST PER HOUR WILL BE £20.00 FOR ANY RETURN VISITS.THERE IS NO CHARGE FOR THE ASSISTANT ON THE FIRST FREE VISIT. THERE WILL BE A CHARGE FOR TRAVELING TIME, AND A MILAGE CHARGE FOR THE SECOND VISIT ,OUTWARD AND INWARD JOURNEIES .CURRENTLY THIS IS SET AT 40P PER MILE FROM OUR BASE SG137NT.
10 YOUR RIGHT OF CANCELLATION AND RETURNS POLICY
10.1 TO NOTIFY US OF A CANCELLATION YOU MUST EMAIL SALES@PERIODSTYLELIGHTING.CO.UK PRIOR TO US DISPATCHING THE GOODS TO YOURSELF. IN THIS EVENT WE RESERVE THE RIGHT TO APPLY A 50% HANDLING CHARGE IN RESPECT OF YOUR ORDER.
GOODS THAT HAVE BEEN SENT TO YOU, CAN BE RETURNED TO THE COMPANY WITHIN 7 DAYS - UNLESS THE GOODS ARE BESPOKE( SEE BELOW). UNDER OUR TERMS AND CONDITIONS, WE RESERVE THE RIGHT TO MAKE A 50% HANDLING CHARGE IN RESPECT OF ALL SUCH RETURNS WHICH FALL OUTSIDE THE CONSUMER REGULATIONS (DISTANCE SELLING) 2000. FOR DETAILS SEE SECTION 19 BELOW.
10.2.ALL BESPOKE GOODS THAT WE ORDER IN SPECIFICALLY FOR YOU, OR THAT ARE
SPECIFICALLY MANUFACTURED FOR YOU, SUCH AS LAMPSHADE - CHANDELIERS, CANNOT BE RETURNED FOR A REFUND AND ARE EXCLUDED FROM THE DISTANCE SELLING REGULATIONS.
10.4 IN THE EVENT OF YOU WISHING TO RETURN ANY GOODS CORRECTLY SUPPLIED , YOU MUST NOTIFY US BY EMAIL THAT YOU INTEND TO DO SO. YOU WILL THEN BE GIVEN AN RMA (RETURNED GOODS) NUMBER . WE WILL NOT ACCEPT GOODS WITHOUT THIS NUMBER. THE GOODS MUST BE RETURNED WITHIN 7 DAYS. GOODS MUST BE RETURNED IN THE ORIGINAL PACKAGING WITH ANY ACCESSORIES.
10.5 YOU WILL BE RESPONSIBLE FOR THE SAFE RETURN OF GOODS AT YOUR OWN COST. THE GOODS MUST BE RETURNED TO PERIOD STYLE LIGHTING LTD ~THE BARN ~ FOXHOLE FARM ~LONDON ROAD ~ HERTFORD HEATH~HERTFORDSHIRE~SG13 7NT . ENGLAND. THE GOODS MUST BE RETURNED BY MEANS OF REGISTERED POST, AND ALL GOODS MUST BE INSURED BY YOU, THE PURCHASER. THE GOODS WILL REMAIN YOUR RESPONSIBILITY UNTIL WE ACKNOWLEDGE AND ACCEPT RECEIPT OF THEM.
10.6 ONCE WE HAVE RECEIVED THE RETURNED GOODS AND INSPECTED THEM, WE WILL REFUND YOUR MONEY WITHIN 30 DAYS LESS OUR POSTAGE CHARGE- A HANDLING FEE AND RESTOCKING FEE
10.7 GOODS CORRECTLY SUPPLIED: MAY NOT BE RETURNED WITHOUT THE COMPANY’S AGREEMENT AND A HANDLING CHARGE OF 50% OF PURCHASE COST WILL BE APPLIED IN ALL CASES.
11. DEFECTIVE GOODS.
11.1 DEFECTIVE OR FAULTY PRODUCTS MAY BE RETURNED TO US BY USING THE RMA PROCEDURE OUTLINED ABOVE. CONTACT US BY EMAIL OR TELEPHONE FOR A RETURNS NUMBER. YOU WILL BE RESPONSIBLE FOR YOUR POSTAGE COST. FOR NON--ANTIQUE PRODUCTS, WE WILL REQUIRE A REASONABLE TIME PERIOD TO RETURN THE PRODUCT TO THE MANUFACTURER FOR TESTING AND ASSESSMENT (APPROX 14 DAYS). ONCE THE ITEM HAS BEEN DEEMED FAULTY WE WILL REFUND YOUR POSTAGE COST AND PROCEED TO SUPPLY A REPLACEMENT PRODUCT. IF THE PRODUCT IS NO LONGER IN MANUFACTURE WE WILL OFFER YOU O A SIMILAR REPLACEMENT OR A REFUND. THE COMPANY WILL NOT BE LIABLE FOR ANY COST WHATSOEVER , INCURRED BY THE TAKING DOWN OR REFITTING COST OF THE FAULTY PRODUCT.
11,1 MISSING COMPONENTS AND BROKEN CRYSTALS OR GLASS SHALL NOT CONSTITUTE A FAULT.
WE WILL REPLACE THESE ITEMS FOR YOU AS SOON AS POSSIBLE.
11.2 IF THE PRODUCT IS DEEMED NOT TO BE FAULTY BY THE MANUFACTURER WE WILL RETURN YOUR PRODUCT AND YOU WILL BE LIABLE FOR ALL OF OUR POSTAGE AND PACKAGING COSTS. IN ALL CASES. THE PRODUCT WILL NOT BE RETURNED TO YOU UNTIL OUR POSTAGE AND PACKAGING COST HAVE BEEN MET IN FULL. WE WILL ONLY CHARGE YOU FOR THE ACTUAL COST OF POSTAGE / PACKAGING AND OUR HANDLING FEE.
11.3 LIGHT BULBS ALL LIGHT BULBS ARE SUPPLIED FREE OF CHARGE AND ARE NOT COVERED BY ANY WARRENTY REGARDING DAMAGE DUE TO DELIVERY OR FAULTS.
. DESCRIPTIONS
12.1 ALL DESCRIPTIVE AND FORWARDING SPECIFICATIONS, DRAWINGS AND PARTICULARS OF WEIGHTS AND DIMENSIONS ISSUED BY THE COMPANY ARE APPROXIMATE AND GIVEN ONLY TO PRESENT AN IDEAL OF THE GOODS TO WHICH THEY REFER AND SHALL NOT FORM PART OF THE CONTRACT. FOR TECHNICAL REASONS THE SHAPES AND COLOURS OF THE PRODUCTS MAY VARY FROM THOSE SHOWN ON THIS WEBSITE .WE DO NOT ACCEPT ANY RESPONSIBILITY FOR ANY VARIATIONS, SINCE THEY MAY BE CAUSED BY SETTINGS IN YOUR OWN COMPUTER SYSTEM.
13. INSTALLATION OF GOODS.
13.1 A QUALIFIED ELECTRICIAN MUST INSTALL ALL PRODUCTS SUPPLIED BY THE COMPANY.
13.2 THE MAINS SUPPLY MUST BE TURNED OFF WHILST THE PRODUCT IS INSTALLED.
13.3 INSTALLATION ACCESSORIES SUCH AS SCREWS OR RAWLPLUGS ARE NOT SUPPLIED.
13.4 LIABILITY WILL NOT BE ACCEPTED FOR ANY PERSONAL DAMAGES DUE TO IMPROPER INSTALLATION .
YOUR STATUTORY RIGHTS ARE NOT AFFECTED BY ANY OF THE ABOVE.
14.APPLICABLE LAW
14.1 THESE TERMS OF SALE AND THE SUPPLY OF GOODS WILL BE SUBJECT TO THE ENGLISH LAW AND THE ENGLISH COURTS WILL HAVE JURISDICTION IN RESPECT OF ANY DISPUTE BETWEEN THE BUYER AND SELLER (THE COMPANY) ARISING FROM THE CONTRACT.
15. COPYRIGHT NOTICE
15.1 ALL CONTENT IN WHATSOEVER FORMAT FOUND ON THE WEBSITE WWW.PERIODSTYLELIGHTING.CO.UK IS COPYRIGHT OF THE OWNERS, AND LEGAL ACTION WILL BE TAKEN AGAINST ANY BUSINESS OR PERSON USING WEBSITE CONTENT WITHOUT ASKING ADVANCE PERMISSION .
16. LINKS TO OTHER WEB SITES
16.1 LINKS TO THIRD PARTY WEBSITES CONTAINED ON THIS WEBSITE ARE PROVIDED SOLELY FOR YOUR CONVENIENCE. IF YOU USE THESE LINKS YOU ARE LEAVING THIS WEBSITE. WE DO NOT REVIEW OR MONITOR THESE THIRD PARTY WEBSITES AND THEREFORE WE ARE NOT RESPONSIBLE FOR THEIR CONTENT OR AVAILABILITY. IF YOU DECIDE TO ACCESS THESE THIRD PARTY WEBSITES YOU DO SO ENTIRELY AT YOUR OWN RISK.
16.2 IF YOU WISH TO LINK TO THIS SITE YOU MAY DO SO ON THE TERMS THAT YOU LINK TO BUT DO NOT REPLICATE THE HOME PAGE OF THIS WEBSITE AND STRICTLY FOLLOWING THESE CONDITIONS:
A. YOU DO NOT REMOVE, DISTORT OR OTHERWISE ALTER THE SIZE OR APPEARANCE OF THE PERIODSTYLELIGHTING LOGO.
B. YOU DO NOT CREATE A FRAME OR ANY OTHER FORM OF BORDER AROUND THIS WEB SITE.
C YOU DO NOT MISREPRESENT YOUR RELATIONSHIP WITH OUR COMPANY
17. FORCE MAJEURE
17.1 THE COMPANY SHALL NOT INCUR ANY LIABILITY FOR FAILURE TO PERFORM ANY OBLIGATION UNDER ANY CONTRACT, IF SUCH FAILURE IS THE DIRECT RESULT OF ANYTHING BEYOND THE COMPANY’S CONTROL.
18.CONFIDENTIALITY.
18.1 CONFIDENTIAL INFORMATION INCLUDING YOUR CREDIT CARD DETAILS ARE HELD SECURELY AND ONLY TRANSMITTED IN ENCRYPTED FORM. WE DO NOT PASS YOUR DETAILS TO THIRD PARTIES WITHOUT YOUR PERMISSION, BUT WE DO RESERVE THE RIGHT TO GIVE YOUR CONTACT/PHONE DETAILS TO OUR COURIER COMPANY IN CASE OF PROBLEMS REGARDING DELIVERY. YOU MAY SPECIFICALLY REQUEST THAT WE DO NOT PASS ON SUCH DETAILS, IF YOU SO CHOOSE.
19.PAYMENT
19.1 YOUR PAYMENT WILL BE TAKEN AT THE TIME OF YOUR ORDER.
i) MADE TO MEASURE LAMP SHADES AND ANY ITEMS SPECIFICALLY ORDERED FOR YOU.
ii) SALES MADE TO YOU IN THE COURSE OF YOUR BUSINESS.
iii) AUCTION SALES, INCLUDING EBAY.
iv) EXEMPTIONS DO NOT APPLY TO UPGRADE OPTIONS.
FOR THE PURPOSES OF THE ABOVE LEGISLATION; PAYMENT MAY BE MADE BY PAYPAL, CREDIT CARD (TAKEN OVER THE PHONE, OR IN OUR SHOP) CHEQUE OR CASH. CASH PAYMENTS MAY ONLY BE ACCEPTED IN OUR SHOP, NOT FOR ONLINE SALES. PAYMENT TO BE MADE TO THE GEOGRAPHICAL ADDRESS GIVEN ABOVE, IN SECTION 10.5
SHOULD YOU CHOOSE TO EXERCISE YOUR RIGHTS UNDER THE ABOVE REGULATIONS, YOU MUST NOTIFY US IN WRITING AT THE ADDRESS GIVEN IN SECTION 10.5. YOU ALSO HAVE A DUTY TO KEEP THE GOODS IN UNUSED CONDITION, ALONG WITH ALL PACKING MATERIALS, AND RETURN THEM IN A SALEABLE CONDITION. YOU WILL BE RESPONSIBLE FOR PAYING THE RETURN CARRIAGE TO OUR ADDRESS.
WHEN A BINDING CONTRACT HAS BEEN MADE BETWEEN US, THE COMPANY HAS 30 DAYS IN WHICH TO FULFILL THAT CONTRACT. IF WE ARE UNABLE TO DO SO, FOR ANY REASON, WE MAY NEGOTIATE A REVISED DATE WITH YOU. YOU ARE NOT COMPELLED TO ACCEPT SUCH A DATE, AND IF YOU CHOOSE TO REJECT IT, THE CONTRACT BETWEEN US WILL BE TREATED AS IF IT HAD NOT BEEN MADE.